TREB will only allow RE/MAX to pull listing data once daily. Because of this, it is possible some listings will take up to 24 hours to appear properly on remax.ca.
We recommend the below troubleshooting procedures to determine if your TREB listing has not updated because of timing, or if there is a legitimate data issue:
- Log into Launchpad (launchpad.remax.com)
- Select the blue 'App Store' button under the MyTools widget (the first widget in your Launchpad dashboard)
- Select the LeadStreet tile
- Select the menu icon in the upper left hand corner
- Select Listings
- Select Listing Manager
- Search for the listing in question
If the listing in question is displayed in your Listing Manager, then it should display properly on remax.ca. *Please make sure you have refreshed your browser to ensure your browser is pulling the most recent information available online.* If it is not, please reach out to our Support Team so that we can investigate further.
If the listing in question is not displayed in your Listing Manager and it has been 24+ hours since the listing was entered in TREB, please reach out to our Support Team.
If the listing in question is not displayed in your Listing Manager and it has not been 24+ hours since the listing was entered in TREB, then the listing feed has not updated yet. Please re-check once the 24 hour time frame has passed.
If you have any questions or experience any challenges, please reach out to our Support Team.
Keywords: missing, listing, remax.ca, treb, leadstreet, data